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Effective 7th March 2022:

MindTime Psychology continues to be committed to ensuring the wellbeing of our clients, their families and our staff during this time.  We want to thank all our amazing clients and families for their patience and understanding shown with all the changes that have occurred during the COVID-19 pandemic so far.


In order to continue keeping our clients, our team and the broader community safe, we will be making some changes in accordance with the mandates provided by the Queensland Chief Health Officer for how we do things and we thank you in advance for your understanding.

Our updated Covid plan to keep everyone safe coming into effect from the 7th March 2022:

  • All MindTime Psychology staff (psychologists and administration staff) are fully vaccinated.

  • As per QLD Government guidelines, we fall under "Health Care", masks will continue to be required to be worn in for all clients.

  • For clients over the age of 16 years who are not yet vaccinated, we are now able to welcome you back into the clinic for face to face appointments. You will be required to wear a mask whilst you are in the clinic.  If you would prefer to not wear a mask, we continue to be able to support you via the option of telehealth consultations 

  • children under the age of 16 years are welcome to continue to attend appointments face to face regardless of vaccination status.  Parents or family members who are unvaccinated are now able to return to the clinic, however are asked to please wear a mask.

  • Our team will not attend the practice if experiencing any symptoms and we ask you to also not attend the practice if you are unwell

  • Regular cleaning within the clinic (including wiping down of door handles and hard surfaces, disinfection of soft surfaces) will continue to be carried out routinely throughout the day by staff.  

We will continue to review these processes over time and will made any changes required to comply with guidelines provided by the QLD government.


If you have any concerns, please do not hesitate to discuss this with your psychologists or feel free to contact our reception team.

COVID-19 Test and Isolate National Protocols

Crisis Support:

Whilst we completely understand that the current world climate may result in significant escalations in stresses for members within our community, MindTime Psychologist is not a crisis service and will not be able to provide acute response in emergency situations.  As always, support services are available in an emergency, and can be contacted 24 hours a day / 7 days a week:


  • Lifeline  13 11 14

  • Beyond Blue  1300 22 4636

  • Acute Care Team 1300 64 2255

  • Child and Youth Access Team (07) 5635 6392

  • Kids Helpline  1800 55 1800


We thank all members within our community for their understanding and patience at this time as we roll out these new initiatives to ensure all our clients and their families remain supported.  We are confident that we will be able to find a solution for each person to ensure ongoing treatment, and we aim to continue to provide the same quality of intervention and support via telehealth services as we do via face-to-face consultation.


Please do not hesitate to contact us if you have any questions or further concerns at this time.

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